Last Updated: July 19, 2026
1. Introduction and Scope
This Privacy Policy (“Policy”) explains how Shark Innovation Labs (Private) Limited (License No. 0125532) (“Shark Innovation Labs,” “we,” “us,” or “our”) collects, uses, and protects personal data through the website located at sharkmea.com (the “Site”). Shark Innovation Labs is a business process outsourcing (BPO) provider delivering cross-border teams and services to clients internationally. This Policy applies to visitors and business enquirers using the Site; it does not cover data handled through our actual outsourcing/staffing engagements, which is governed by separate client service agreements.
2. Data We Collect
We collect only what’s needed to respond to enquiries and operate the Site:
— Contact details you submit through our forms (name, company name, email, phone number, message content)
— Technical and usage data collected automatically (IP address, browser type, device, pages visited, referring page)
— Analytics data via our website analytics tools (aggregate traffic and usage patterns)
3. How We Use Your Information
We use collected data to:
— Respond to enquiries and support messages
— Operate, maintain, and improve the Site
— Understand how visitors use the Site
— Communicate updates about our services, where you’ve consented to be contacted
4. Cookies and Tracking Technologies
The Site may use cookies and similar technologies for analytics. These help us understand aggregate visitor behavior; they are not used to build individual advertising profiles. You can control cookies through your browser settings.
5. Data Sharing
We do not sell personal data. We share data only with service providers who help us operate the Site and respond to enquiries, each bound to use it solely for that purpose, and where required by law.
6. Data Retention
We retain enquiry and contact data only for as long as needed to respond to your request and maintain our business relationship, or as required by applicable law.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or object to its processing, by contacting us using the details below.
8. Third-Party Links
The Site may link to third-party websites or services not operated by Shark Innovation Labs. We are not responsible for their privacy practices, and linking to them does not imply endorsement.
9. Data Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date.
11. Governing Law and Jurisdiction
This Policy is governed by the laws of Pakistan. Any disputes arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the courts of Lahore, Punjab.
12. Contact Information
Shark Innovation Labs (Private) Limited
License No. 0125532
House 10, Baqer Lane, Canal View, Lahore, Punjab, P.O. BOX 54782, Pakistan
13. Acknowledgment
By using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.